Cancellation Policy

📝 Booking Policy A deposit is required to confirm your booking. The remaining balance will be paid directly to the driver in cash on the day of service. Each service includes up to 10 hours of use. For airport transfers, the first 90 minutes of waiting after flight landing is free. ❌ Cancellation Policy Cancellations made more than 5 days before the scheduled service date: The deposit will be fully refunded. Cancellations made within 5 days of the scheduled service date: The deposit is non-refundable. No-show on the service date: The deposit is non-refundable. 🔁 Change Policy You may reschedule your booking up to 48 hours in advance, subject to availability. Reschedule requests made within 48 hours of the service date may not be accommodated. ⏰ Additional Notes If the trip exceeds 10 hours, an overtime fee (¥5,000 per hour) will be charged directly by the driver. 📝 Reservation Info & FAQ Everything you need to know before booking your private charter service ✅ Service Overview We offer private car charter services departing from Tokyo, including: * Toyota Alphard (up to 6 passengers, luxury model) * Toyota Hiace (up to 9 passengers, suitable for families or groups) Popular destinations include Mt. Fuji, Hakone, Izu, Kamakura, Yokohama, Chiba, Atami, Karuizawa, and more.
All services are private and conducted by a driver who speaks basic English, Japanese, and Chinese (Mandarin). 💰 Pricing & Deposit * All prices are in Japanese Yen. USD equivalents are for reference only (based on ¥10,000 ≈ $69.77 USD). * A non-refundable deposit of 15% of the total fare is required to confirm your booking. * The remaining balance must be paid in cash (JPY) to the driver on the day of service. 📅 Peak Season Surcharge A 15% surcharge applies during these Japanese holiday seasons: * Late March – Mid April (Cherry Blossom Season) * Late April – Early May (Golden Week) * Mid July – Mid August (Summer Holidays / Obon Festival) * Mid October – Mid November (Autumn Leaves Season) * Late December – Early January (New Year Holidays) ⏰ Duration & Overtime Fee * A full-day charter includes up to 10 hours (e.g., 8:00 AM – 6:00 PM). * If the trip exceeds 10 hours, an overtime fee of ¥5,000/hour applies (Alphard or Hiace). * Overtime must be agreed upon by the driver in advance and is subject to availability. 🛬 Airport Pickup & Waiting Time * Airport pickup includes 90 minutes of complimentary waiting time after your flight arrives. * After 90 minutes, an additional

Contact Details

• 10900 Research Blvd ste 160c, Austin, TX, USA

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